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Effective Date: 08-01-2022
Last Updated: 12-11-2025

Overview

This Shipping Policy outlines the delivery terms, shipping methods and related policies for all products and services offered by Mednucleus, with primary focus on pharmaceutical distribution across India.

 

​​Shipping Coverage

Geographic Coverage

  • Primary Service Areas: Tamil Nadu, Karnataka and surrounding regions

  • Extended Coverage: All major cities and towns across India

  • International Shipping: Currently not available

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Delivery Timeframes

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Quick Delivery within 2 days for eligible locations and in-stock items.
•     Orders placed before 2 PM IST are processed the same day.
•     Delivery timelines may vary based on location, product availability, and prescription verification.
Prescription-Based Orders
•     Orders requiring prescriptions will be processed only after prescription validation.
•     Delays due to invalid or missing prescriptions will affect delivery timelines.
Free Delivery
•     Free shipping is available for all retail orders across India.
•     No minimum order value required for free delivery.

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Regulatory Compliance

  • All shipments comply with Central Drugs Standard Control Organisation (CDSCO) regulations

  • Proper licensing and documentation maintained

  • Drug Controller General of India (DCGI) guidelines followed

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Quality Assurance

  • WHO GMP Certified packaging standards

  • ISO 9001:2015 compliant shipping processes

  • Tamper-evident packaging for all pharmaceutical products

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Packaging Standards

Pharmaceutical Products

  • Medical-grade packaging materials

  • Moisture and light protection

  • Proper labeling with batch numbers and expiry dates

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Contact Information

Shipping Inquiries

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